Friday, August 2, 2013

Send/Receive Common Issues in Outlook 2007 / 2010 / 2013

One of the common issues facing our Dubai Web Hosting clients in using outlook is that their ability to connect the mail server to outlook client application.

We normally suggest them to follow some step by step videos are available on YouTube. example: http://www.youtube.com/watch?v=2eZVw8RjtwQ

Second common problem might face our users is the ability to download emails from mail server, but receiving errors in sending. In most cases the issue is due to SMTP authentication option is not flagged ( see the video above. Minute 2:16 ). The SMTP authentication (outgoing server) is required when sending emails to avoid non-authorized parties to send emails from the mail server.

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